Q Can we customize our products?
A Yes! Color, material, size, and packaging can be customized according to your requirements. Standard hot selling models will be shipped much faster.
Q Do you test all your goods before delivery?
A Yes! All the goods are 100% tested and inspected before delivery. Strict quality control is carried throughout the whole production process, from wood selection, wood dry, wood assembly, upholstery, painting, hardware to final goods.
Q How do you guarantee your quality against wood cracking and warping?
A Floating structure and strict moisture control 8-12 degrees. We have professional kiln-dry and conditioning rooms at every workshop. All models are tested in-house during the sample development period before mass production.
Q What is your minimum order quantity (MOQ) and lead time?
A For stocked models: MOQ is 1x20GP/40HQ container with mixed products, and the lead time is 40-120 days. For OEM models: MOQ is 20pcs for wood furniture and sofas, and 100pcs for chairs.
Q What is the term of payment?
A T/T 30% deposit, and 70% balance against the copy of the document.
Q Do you accept trade assurance?
A Yes! Trade assurance is preferred to offer you a secure and reliable guarantee.