1 Are you a trading company or a manufacturer?
We are a factory.
2 How long is your delivery time?
1-3 weeks, depending on the style and quantity of products.
3 Do you provide samples? Is it free or extra?
We charge a sample fee because it's a large item. We will refund the extra fee once you place an official order.
4 What is the minimum order quantity?
We do not set a minimum order quantity for each model, but ordering in larger quantities will be more cost-effective for you. We provide installation drawings or installation videos to facilitate setup.
5 What are the terms of payment?
Our usual method of payment is T/T or L/C at sight. After confirming the details of the office furniture, desk, or chair, a 30% deposit is paid in advance, and the balance is settled before loading.
6 Can I change the color or size of the product?
We have standard sizes for all products. However, we can also customize colors and sizes to meet your specific needs.